LightingForYou.com Home My Account Login Logout Shipping and Returns View Cart / Checkout Shopping with us is SAFE. We are a ShopperScanned Safe Shopping Seal Member. Contact Us
Keyword Search:
 
We accept PayPal, Visa, MC, Amex and Discover
Shopping Cart (view)
0 item(s) - $0.00

Shipping & Returns

Shipping Terms:

Orders totaling over $100 ship free. The only exceptions are for oversized items which UPS, USPS & FEDEX will not ship. For such items we charge a flat $99 shipping fee for trucking the order directly to your door. We charge $3.95 flat fee per order to help cover insurance costs on your items.

If you live outside of America or would like to place an order for a larger chandelier please contact us.

Orders take 1 to 6 weeks to process unless otherwise noted. Shipping is then through UPS insured, which will take approximately 1 week.

Please feel free to contact us if you have any questions.

Return Policy:

Please make sure you read the descriptions, and look at the pictures carefully. Ask all questions BEFORE ordering

Returns:

If you want to return your item, it must be within 14 days & in NEW, UNUSED & UNDAMAGED condition.

There is a 20%-40% restocking fee (depending on manufacturer policy), plus cost of shipping both ways.

Cancellations:

If you would like to cancel your order it must be done by 7pm on the day you placed the order to incur no fee.

To cancel please email us or call us at 1-866-455-4448. Orders cancelled after this time will be considered processed and will incur the same fees as returns.

Items shipped by special truck, custom fixtures, closeouts & one of a kind items may not be returned or cancelled for any reason.

Shipment Refusal:

To refuse shipment you must first obtain permission from LightingForYou.com by calling us at 1-866-455-4448. If done without authorization order will be treated as a return.

Return Process & Refunds:

To return an item please call us or email us at service@lightingforyou.com to request a return authorization. You will be informed of all fees. Please pack all returned items in the original packaging with all accessories included. Please insure the items you are returning if they are damaged we can not accept them and you will need to file a claim with the shipping company.

Backorders/Discontinued Items:

If an item is discontinued or backordered we will contact you as soon as possible to let you know. You will not incur any fees for canceling the order if you chose to do so.

Damaged/Defective Items:

Damaged/defective items must be reported within 3 days of delivery otherwise we cannot approve exchanges. We ask that you inspect all packages before accepting them from the carrier. If you notice damage please refuse the package and contact us immediately with the tracking number and details of the damage. We will contact the manufacturer and give you further instructions according to their individual policies.

Warranty:

All products carry a manufacturer warranty. please contact the manufacturer directly for warranty information or email us at service@lightingforyou.com

About Your Privacy:

Lighting For You values our relationship we have with our customers, and are committed to keeping your information private.

All information given to Lighting For You will stay strictly confidential. We will not release your information to any 3rd party companies. This Privacy Policy does not apply to other Web sites that may be accessible through the Lighting For You website. Our site contains links to other sites operated by third parties, including our affiliate network and other promotional websites. We encourage you to read the privacy policies of those sites to learn how they collect and use your information.

Disclaimer:

LightingForYou.com strives to ensure the information on our site is up to date and accurate. Although we make accuracy a priority, we cannot guarantee that there are no errors, inaccuracies or omissions on our site. If LightingForYou.com discovers an error it will be fixed within a reasonable time period without prior notice. LightingForYou.com reserves the right to cancel or refuse any order for any reason including errors & inaccurate information.

Back